My patient was a 6 year old girl whose mother was
sitting next to her bedside. “Something
is not right about my daughter; I would like you to do a blood count.” I was not compassionate. Frankly, I was so tired; I did not really
care about her reasons for wanting the test.
“Ok”. I left the room to check
the computer for prior visits and a blood count had been done yesterday. Yesterday, the result was normal. I was incredulous. I went relay the story and mother’s request
to my attending at the time. His answer
was “do another one and release her once the result comes back the same as
yesterday.”
We were very busy that night. I sighed, went back to the room, completed a
cursory history and physical and let her know I would draw the blood. I was probably short with her, condescending,
and dismissive of her concerns. I felt
justified in thinking she was overprotective and could not possibly “know” what
I knew as a physician. Many years have
passed since this experience. I cannot recall
the exact details of the history and physical but I do remember nothing seemed
unusual. In all fairness, that could
have been my closed minded perspective getting in the way.
An hour later, the lab called up to the ER with
results. “Leukemia”, the lab technician
said. My jaw and my heart hit the
floor. “What did you say?” I asked. “Leukemia”, she repeated. “How is that possible? The result of the
smear was normal yesterday.” She said, “We
missed it, we went back and reviewed the previous smear and that was abnormal too.”
I walked slowly back to that exam room and sat down
with tears in my eyes and told this beautiful little girl and her mother that
she had leukemia; the oncology team was going to admit her that night to begin
the full evaluation and treatment process.
I felt terrible; not only for the diagnosis but also for how poorly I
had treated this mother and her child.
She sighed and said she was relieved to finally know what was wrong with
her daughter. “I am so sorry.” I was sorry for so many more things than I
could say.
I have always wished to have the opportunity for a
do-over. In my ideal replay, I would
walk in and take an extensive history and physical, discuss a list of possible
diagnoses with mom, and draw the child’s blood.
I would express compassion for her and tell her it was going to be
alright. Despite having ups and downs
during those three years of internship and residency, I learned many invaluable
lessons during those three years. I wish
I could thank this mother now. She
taught me the importance of listening to the person who knows their child best,
their parent. It is a lesson I have
never forgotten. #medicinematters #doctorsdocare
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