Small, independent private practices are closing,
increasing numbers of physicians are retiring early, and fewer medical school
graduates are choosing primary care. The
old-fashioned practice my father and I have built is a dying entity. Parents say coming to see us for an appointment feels more like a
visit with a friend than a medical encounter. I am fighting for
the survival of primary care practices. MACRA
proposed reimbursement will decimate rural care as we know it.
Seven days ago, I attended an “informational
listening session” for rural physicians, sponsored by the Center for Medicare
and Medicaid Services (CMS) to learn more about the new MACRA proposal known as
MIPS/APM (Merit-Based Incentive Payment System/Alternative Payment Model.) This plan will penalize 7 out of 10 small 1-2
physician practices in this country.
Why? Because we will be overwhelmed complying with statistical reporting
demands that do nothing to enhance the quality of care, instead of spending precious
time seeing patients.
I inquired as to how CMS proposes to ease our burden
of data reporting. “I am not sure, but
leave a website comment and someone might consider your needs.” Not likely.
A family practice physician described how technical mistakes at the
claims clearinghouse froze her Medicare payments for 8 months. “Thank God my father died and left me a small
inheritance,” she said. Otherwise her
solo practice would have gone bankrupt. Is
this the future of medical care in this country? Over 50% of her patients are on
Medicare. If we allow this MACRA atrocity
to go into effect, who will be left to care for the sick, disabled, and
elderly?
MIPS will base
reimbursement on four categories: Quality,
Resource use, Clinical practice improvement, and meaningful technology use; the
details of which have not yet been finalized.
The four meeting
facilitators answered 9 out of the 10 questions (including mine) with the
following statement: “I don’t know. I can email you.” Can someone please hire me to do their
job? Or maybe hire a group of monkeys
from the zoo? Healthcare would be on
stronger footing either way.
We should pay physicians for time
spent engaging patients in conversation, instead of rewarding them for checking
boxes on a computer screen. Unfortunately,
reimbursement for “valuable” dialogue is difficult to quantify within the physician-patient
framework. Physicians were trained to
care and comfort people, not chase blood pressure numbers and pain scale scores. Changes masquerading as meaningful have only
increased physician workload. We are
widgets in the ever expanding assembly line. Do you think the MIPS will give us more time
to practice medicine? If you believe it
will, then I have a bridge to sell you.
CMS coordinators are traveling around the country
armed with useless knowledge, assembling groups of health care providers under
the guise of providing “information”, and selling them snake oil. It is ridiculous CMS will determine what
constitutes provision of high quality care; they could not recognize value if it
were right under their nose.
I get it. You
do not want to pay me for work saving lives.
You want to pay me for crunching numbers that hypothetically constitute the
illusion of high quality health care.
Which numbers exactly? The CMS
coordinator responded, “I don’t know, but here is my card for us to communicate
further”. This might come as a surprise,
but I want to communicate with my patients
more, not a coordinator hired by CMS who peddles false hope.
Why have physicians given CMS dominion over medical
care delivery in this country? They are
essentially in charge of a relationship they are incapable of comprehending. The system
is incentivizing incorrectly. Remember
what EMR’s have done for the quality of care? Not much, but physicians sure know
what it did to our workload. Where are
the anticipated benefits of technology for patient care, physician work-life
balance, and improved efficiency? These benefits have not materialized.
CMS believes they are just not compiling the correct
statistics; practicing physicians know technology requirements have only served
to further undermine the physician-patient relationship. Investment in the physician-patient
relationship and direct physician to physician communication are two methods
that could pay huge health dividends for future generations. However, the return on investment is not glitzy
enough for those controlling the health care machine.
Neither my father nor I have admitted a single
patient to the hospital for asthma or dehydration in more than 15 years, we see
sick patients the same day, and our families are rarely seen in the ER except
for true emergencies. Before you think we
cherry pick patients, understand 45-50% of ours are on Medicaid. I know these families just as well as any who
walk through our door.
If I am paid for my time spent talking to patients,
teaching them how to use their inhaler regularly, and helping avoid hospital
admission, it is far cheaper than cost of a 3 day hospital stay. But CMS misses the forest for the trees. They believe saving on the office visit
altogether is better overall. Do you
honestly believe value-based payments will benefit physicians and
patients? I can still sell you that
bridge...
Undoubtedly, value-based care will result in lower
reimbursement to physicians and death to private practices in rural towns where
access is already less than optimal. MIPS
will do little to enhance patients’ lives or physicians’ livelihoods. I can guarantee it will boost the bottom line
for capitalists in control.
There are 826,000 physicians in this country. We must refuse to tolerate a reimbursement scheme
until its parameters help us provide better quality health care to the human
beings we serve. Our collective future wellness
is at stake. Is the statistical
framework and useless data collection necessary in high quality health care or
are thriving patients and contented physicians more essential? Do not settle for more robots and fewer humans. We will all be patients someday.